Treating all customers the same and treating every customer well is putting a bottom limit on frustration – you can’t go too bad if you do it. Treating customers differently gives you the opportunity to make your best ones love you. In college I only studied Intro to Marketing for one semester, and it was [...]
Tag Archives: business
Mobile Charging Station
Found a picture in Guy Kawasaki’s blog from the QlikView conference. I wish we had more stations like this in public places. Could this be a viable business model, or is it worthless, having in mind the efforts put into standardizing mobile phone chargers?
Survivorship Bias and Its Cousins in Social Networking
I was reading somewhere about survivorship bias recently. It strikes me when I think about it, how often it is out there, in the articles you read, the statistics you view and in any written material that you rely on for information. The easiest way to avoid it would be to have doubt in anything [...]
Guy Kawasaki
A friend of mine once shared a link with me. He said it was a guy named Guy who talked about entrepreneurship and startups and I might find it interesting. This was about two months ago and what I did was paste the link in a new text file and save it on my desktop. [...]